Shipping policy
Shipping Policy
At GiftJoy, we aim to provide fast and reliable delivery for every order. Please review our shipping timelines below.
Processing Time
All orders require 2–5 business days for processing.
During this time, your items are printed, prepared, and packaged before shipment.
Shipping Time
Once your order has been processed, delivery typically takes 5–7 business days.
Shipping times may vary slightly depending on your location and the carrier’s schedule.
Order Tracking
As soon as your order ships, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Delays
While most orders arrive on time, occasional delays may occur due to holidays, weather conditions, or carrier issues. If your order is significantly delayed, feel free to contact us at thegiftjoy.store@gmail.com.
Lost Packages
If your package is confirmed lost by the carrier, you may qualify for a refund according to our Refund Policy.